FAQ’s
- 09:00 AM to 5:00 PM – Monday to Friday
- 09:00 AM to 3:00 PM – Saturday
- Chicago Import Inc is a business to business operation. Resale ID required.
- We supply retailers, wholesale distributors and non-profits. Federal or State tax ID required.
- Prices are subject to change without prior notice
- Minimum order is $500.00 per order.
- Minimum order per item is by box pack.
- All orders must be signed by the buyer and include complete company and contact information.
- All first order customers are prepaid.
- We accept Visa and Master Card, Discover and American Express Credit Cards. Cash, Bank Wire, Certified Checks and Money Orders are also accepted. Checks, whether Certified or not, as well as Money Orders and ACH Debits must clear before your account is credited and product can be shipped or picked-up.
- Any C.O.D. transaction is subject to Accounting Department approval and if approved will be charged a $30.00 fee.
- All prices are F.O.B Chicago, Illinois.
- All freight charges are the responsibility of the customer.
- We ship by UPS Ground or common carrier of our choice, unless a specific carrier is requested by the customer. Freight charges are determined by the weight and shipping destination of the order.
- We do not guarantee freight rates.